Wood Fairy Dust Ltd Privacy Policy
Our contact details
Name: Wood Fairy Dust Ltd
Address: 27 Brougham Lane, Pease Pottage, Crawley, England, RH11 9GP
Phone Number: 07878 347438
E-mail: at info@woodfairycarpenters.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Home address (when we visit your home in order to give a quote, or to install furniture)
How we get the personal information and why we have it
We use the information that you have given us in order to:
- For the purpose of contacting you to discuss our products and offer you a quote
- For the purpose of sending you occasional emails and/or letters with updates about our products and services
We will not share this information with any other organisation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Marta Nemeth on 07878 347438 or info@woodfairycarpenters.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep your name, email and phone number and, when applicable, your physical address for five years. We will then dispose your information by deleting your data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at: info@woodfairycarpenters.co.uk
07878 347438 or
27 Brougham Lane, Pease Pottage, Crawley, RH11 9GP if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at 27 Brougham Lane, Pease Pottage, Crawley, RH11 9GP.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk